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Help us help you faster

Include these in your first message, so we don't need to ask:

1. 1Your name and the phone number or email on your account.
2. 2Which service it's about: broadband, Pay-Go, eSIM or calls.
3. 3What's happening, in your own words, and when it started.
4. 4What you've tried already, for example a restart. See internet not working.