Skip to content
SkyPro Internet Help Centre
/
Contact support Client portal

Products & services

BroadbandPay-GoeSIMCalls

Account & general help

Payments & walletAccount, app & portalSafety & scams
Contact support Client portal

Products & services

  • Home & Business Broadband35
  • Pay-Go Wi-Fi5
  • eSIM mobile data8
  • Voice Calls7

Account & general help

  • Payments & wallet4
  • Account, app & portal8
  • Safety & scams5
  1. Help Centre
  2. Payments & wallet

Payments & wallet

Paying by card or transfer, topping up your wallet, receipts and refunds. 4 articles

  • How do I pay for my SkyPro Internet plan? Pay online in the SkyPro Internet app or client portal by debit card or bank transfer, processed securely through Paystack.
  • How to top up your wallet Add money to your SkyPro Internet wallet by card or bank transfer from the Payments tab in the app or on the client portal.
  • Where can I find my payment receipts? Every payment and receipt is saved under the Payments tab in the SkyPro Internet app, and in billing on the client portal.
  • How do I request a refund? If you're not satisfied, you can request a refund. Requests are reviewed according to SkyPro Internet's terms and conditions.

Still need help?

Message us on WhatsApp about anything: internet, Wi-Fi, payments, eSIM, Pay-Go or calls. One number, 24/7.

WhatsApp · 24/7 +234 808 110 4449 One number for everything
In the app Support tab Live chat or call from the SkyPro Internet app
Email info@skypro.ng Documents and formal complaints
SkyPro Internet

Answers for SkyPro Internet customers: broadband, Pay-Go, eSIM and calls.

Download on the App Store Get it on Google Play

Products & services

  • Home & Business Broadband
  • Pay-Go Wi-Fi
  • eSIM mobile data
  • Voice Calls

Account & general help

  • Payments & wallet
  • Account, app & portal
  • Safety & scams

Contact support

  • WhatsApp: +234 808 110 4449
  • Email: info@skypro.ng
  • skypro.ng
  • Client portal

© SkyPro Internet Copyright 2026. All Rights Reserved.