Safety & scams
Official payment channels, fake staff, and keeping your account safe. 5 articles
- How to pay SkyPro Internet safely SkyPro Internet only takes payment in the official app or client portal, by card or bank transfer via Paystack. Never in cash or to a personal account.
- Never share your OTP, PIN or password SkyPro Internet staff will never ask for your password, card PIN or OTP code. Here's why, and what to do if someone asks.
- How to tell if a technician is really from SkyPro Internet Real technician visits come from a support request and our technicians carry SkyPro Internet ID. If in doubt, contact us before letting anyone in.
- How to report a scam or suspicious message If someone pretended to be SkyPro Internet or asked you to pay them, here's what to do and what to send us.
- How to keep your Wi-Fi secure Simple habits that stop strangers using your Wi-Fi and keep your home network safe.
Still need help?
Message us on WhatsApp about anything: internet, Wi-Fi, payments, eSIM, Pay-Go or calls. One number, 24/7.
WhatsApp · 24/7
+234 808 110 4449
One number for everything
In the app
Support tab
Live chat or call from the SkyPro Internet app
Email
info@skypro.ng
Documents and formal complaints