How to keep your Wi-Fi secure

Your Wi-Fi password is what keeps strangers off your connection. A weak or widely shared password can slow your internet down and put your devices at risk.

#Use a strong Wi-Fi password

• At least 12 characters. A short phrase is easy to remember and hard to guess, for example three unrelated words with a number.
• Don't use your phone number, your name, "12345678" or "password".
• If you think too many people know your password, change it. See how to change your Wi-Fi password.

#Share it carefully

• Only give your Wi-Fi password to people you trust.
• For visitors and staff, ask us about a separate guest Wi-Fi network, so they don't need your main password. This is especially useful for businesses.

#Leave the security settings to us

When we set up your router, our technicians use secure settings, such as WPA2 or WPA3 Wi-Fi security. Please don't change router settings or reset the router to factory settings yourself; it can remove this protection and take you offline. See router settings and resets.

#Think someone is using your Wi-Fi?

Signs include your internet feeling slower than usual, or unknown devices on your network. Read someone is using my Wi-Fi and ask us to change your password.

#Protect your SkyPro Internet account too

• Use a strong password for the app and portal, different from your Wi-Fi password.
• Never share your password, PIN or OTP. See never share your OTP, PIN or password.

Still need help? Message us on WhatsApp: +234 808 110 4449.