SkyPro Internet Help Centre
Account, app & portal

How do I contact SkyPro Internet support?

Message us on WhatsApp at +234 808 110 4449 for anything, chat or call from the app's Support tab, or email us – 24/7.

Updated 29 October 2026

SkyPro Internet offers 24/7 human support on one WhatsApp line for everything: internet problems, Wi-Fi, payments, plans, eSIM, Pay-Go and new connections.

From the SkyPro Internet app

  1. Open the app and tap the Support tab at the bottom.
  2. Choose live chat, Call, WhatsApp or Email.
  3. You can also see your past conversations there.

Other ways to reach us

ChannelDetailsBest for
WhatsApp+234 808 110 4449Everything – technical problems, payments, plans and new connections
Emailinfo@skypro.ngNon-urgent questions, documents and formal complaints
Office4th Floor, Churchgate Tower, Plot 473 Constitution Avenue, Central Business District, AbujaWalk-in visits

Get help faster

Before you contact us about a fault, try these quick checks – they fix many problems on the spot:

  1. Check the app's Home screen: is your plan active, with days left?
  2. Is it all devices, or just one?
  3. Are the lights on at the PoE adapter (the small box near the socket) and the router?
  4. Unplug both, wait 30 seconds, plug them back in, and wait 2–3 minutes.

See no internet for the full steps. When you contact us, tell us what you've already tried – it saves time.

Important

Only use the official channels on this page. SkyPro Internet will never ask for your password or OTP, and never asks you to pay into a personal account. See report a scam.

Still need help? Message us any time on WhatsApp: +234 808 110 4449.