I forgot my password. How do I reset it?

This article is about the password for your SkyPro Internet account (the app and client portal). Looking for your Wi-Fi password? See I forgot my Wi-Fi password.

#How to reset your password

1. Go to the client portal at customer.skyprointernet.com.
2. Tap Forgot password?
3. Follow the steps on screen to set a new password.
4. Sign in with your new password.

#Tips for a good password

• Make it long – a short phrase of three unrelated words with a number is easy to remember and hard to guess.
• Don't use your name, phone number, "12345678" or "password".
• Don't reuse a password from another website or app.

#Still can't sign in?

• Check the sign-in option. You can sign in with your email or your phone number. Make sure you've chosen the one that matches what you're typing.
• Check for typing mistakes in your email or phone number.
• Using an old email or phone number? If you no longer have access to the email or phone number on your account, contact us. We'll check your identity before making any change. See changing your contact details.

Still need help? Message us on WhatsApp at +234 808 110 4449.