How to install your eSIM
After buying your eSIM, install it from the SkyPro Internet app and set it up on your phone in a few minutes.
Once you've bought your eSIM, you install it from the SkyPro Internet app.
Steps
- Make sure your phone is connected to Wi-Fi or has working mobile data.
- Open the SkyPro Internet app and switch to eSIM at the top of the Home screen.
- Open your new eSIM under My eSIMs and follow the install steps in the app.
- When your phone asks, confirm that you want to add the eSIM.
- Give it a clear label if your phone asks (for example "SkyPro Internet").
After installing
Your phone now has two lines: your normal SIM and the SkyPro Internet eSIM. On most phones you then:
- Choose the eSIM for mobile data. In your phone's mobile or cellular settings, set the SkyPro Internet eSIM as the line used for mobile data.
- Keep your normal SIM for calls and SMS if you want to keep using your number.
- Abroad: turn on data roaming for the eSIM line. See using your eSIM abroad.
Important
Don't delete the eSIM from your phone's settings unless you're sure. A deleted eSIM may not be reinstallable. Ask us first.
Good to know
Exact menu names differ between iPhone and Android models. Look for "Mobile data", "Cellular" or "SIM manager" in your phone's settings.
It installed but there's no data
Still need help? Message us on WhatsApp: +234 808 110 4449.
Was this article helpful?
Thanks for letting us know.
Sorry about that. Message us and we'll sort it out:
WhatsApp · 24/7
+234 808 110 4449
One number for everything
In the app
Support tab
Live chat or call from the SkyPro Internet app
Email
info@skypro.ng
Documents and formal complaints