Can I pause my subscription?

We can't pause subscriptions at the moment. We're working on more flexible options.

The good news: you're never charged automatically unless you choose to be. If you're travelling or won't need the internet for a while, here's how to make sure your plan simply stops at the end of its 30 days.

#How to stop your plan renewing

1. Open the SkyPro Internet app and go to Home.
2. Find the Auto-renewal switch and turn it off.
3. Your plan runs until the end of its current 30 days and then stops.

Auto-renewal only renews your plan if your wallet has enough money. With auto-renewal off, your plan won't renew even if there's money in your wallet.

#Coming back

When you're ready to use the internet again:

1. Top up your wallet if needed.
2. On the Home tab, tap Recharge.

See how to resubscribe after your plan expires.

#Leaving the equipment while you're away

Leave the equipment in place. If you switch it off at the socket while you're away, plug the PoE adapter and router back in when you return and give them 2–3 minutes to start up.

Still need help? Message us on WhatsApp at +234 808 110 4449.