How to run a speed test

Measure your internet speed the fair way, so the result shows your real connection speed.

A speed test shows how fast your internet is right now. Done the wrong way, a good connection can look slow, so follow these steps.

Quick check in the app

Open the SkyPro Internet app and tap the Usage tab. Live traffic shows the download and upload speed reaching your line.

Get close to the router. The best test is a laptop plugged into the router with a cable. Next best is a phone or laptop 1–2 metres from the router, on the 5 GHz Wi-Fi.
Stop other use. Pause downloads, updates, streaming and video calls on every device in the home.
Open a speed test website or app in your browser.
Run it three times and note the middle result.
Write down the download, upload and ping numbers.

Number	Plain meaning
Download (Mbps)	How fast things come to you: videos, web pages, downloads. Bigger is faster
Upload (Mbps)	How fast you send things: video calls, uploading files
Ping (ms)	How quickly your connection responds. Smaller is better, and it matters for gaming and calls

Result	What it means
Close to your plan speed	Your connection is working well
Good near the router, low in other rooms	A Wi-Fi coverage issue. See Weak Wi-Fi in some rooms
Low even near the router	Message us your results
Ping very high or jumping around	Possible interference or a weak link. Message us

Good to know

Plan speeds are "up to" speeds. A test over Wi-Fi will usually show a little less than your plan. Check your plan speed on the plans page.

Still need help? Send your results to us on WhatsApp: +234 808 110 4449.