SkyPro Internet Help Centre
Broadband · Wi-Fi & router

How to change your Wi-Fi name

Ask our support team for a new Wi-Fi name. Every SkyPro Internet Wi-Fi name starts with "SkyPro Internet".

Updated 29 October 2026

Your Wi-Fi name (sometimes called the SSID) is the name you see in the Wi-Fi list on your phone. Our support team can change it for you.

How SkyPro Internet Wi-Fi names work

Every SkyPro Internet Wi-Fi name begins with SkyPro Internet, followed by a name you choose:

You chooseYour Wi-Fi name will be
AdeSkyPro Internet Ade
HomeSkyPro Internet Home
Grace OfficeSkyPro Internet Grace Office
  • Your part of the name can be up to 16 characters, including spaces.
  • If your router shows the 5 GHz Wi-Fi separately, it may end in "-5G", for example "SkyPro Internet Ade-5G".

How to request a new name

  1. Pick your name (16 characters or fewer).
  2. Message us on WhatsApp: +234 808 110 4449, or use Support in the SkyPro Internet app.
  3. Confirm who you are with the name and the phone number or email on your account.
  4. Tell us the new name you want.
  5. Reconnect your devices. After the change, your devices won't recognise the new name. On each one, pick the new name from the Wi-Fi list and type your password.

Tip

For your safety, avoid using your full name, house number or anything that tells strangers who you are or where you live.

Good to know

Want to change the password as well? Ask in the same message. See How to change your Wi-Fi password.

Still need help? Message us on WhatsApp: +234 808 110 4449.